Terms and Conditions
Introduction
Welcome to our online store. These terms and conditions outline the rules and regulations for the purchase of products from our website. By accessing this website and making a purchase, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, please do not continue to use our website.
Definitions
Seller: The owner and operator of this online storefront.
Buyer: The individual or entity purchasing products from the Seller.
Products: Items available for sale on the Seller’s website.
Website: The online platform operated by the Seller for the sale of Products.
Order Process
Placing an Order: To place an order, the Buyer must select the desired Products, add them to the shopping cart, and proceed to checkout. The Buyer must provide accurate and complete information, including name, shipping address, and payment details.
Order Confirmation: Once an order is placed, the Buyer will receive an email confirmation. This confirmation does not guarantee the availability of the Products. The Seller reserves the right to cancel orders due to stock unavailability or other reasons.
Payment: All payments must be made at the time of purchase. The Seller accepts various payment methods, including credit/debit cards and PayPal. The Buyer agrees to provide accurate payment information and authorizes the Seller to charge the provided payment method for the total amount of the order.
Shipping and Delivery
Shipping: The Seller will ship Products to the address provided by the Buyer. The Seller is not responsible for incorrect or incomplete addresses. Shipping costs and delivery times vary based on the Buyer’s location and selected shipping method.
Delivery: The Seller aims to process and ship orders within 3 business days. Delivery times are estimates and may be subject to delays beyond the Seller’s control. The Seller is not liable for any delays or damages incurred during shipping.
Returns and Refunds
Return Policy: The Buyer may return Products within 30 days of receipt for a refund or exchange, provided the Products are unused, in their original packaging, and in resalable condition. The Buyer is responsible for return shipping costs.
Refunds: Refunds will be processed within 3 business days of receiving the returned Products. The refund will be issued to the original payment method. Shipping costs are non-refundable.
Damaged or Defective Products: If the Buyer receives damaged or defective Products, they must contact the Seller within 10 days of receipt. The Seller will provide instructions for returning the Products and will cover return shipping costs. The Buyer may choose a refund or replacement.
Warranties and Liability
Product Warranty: The Seller warrants that the Products will be free from defects in materials and workmanship for a period of 90 days from the date of purchase. This warranty does not cover damage caused by misuse, abuse, or normal wear and tear.
Limitation of Liability: The Seller’s liability is limited to the purchase price of the Products. The Seller is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Products.
Privacy and Data Protection
Privacy Policy: The Seller respects the Buyer’s privacy and is committed to protecting personal data. The Seller’s Privacy Policy, which outlines the collection, use, and protection of personal information, is incorporated into these terms and conditions by reference.
Governing Law and Dispute Resolution
Governing Law: These terms and conditions are governed by and construed in accordance with the laws of [State/Country].
Dispute Resolution: Any disputes arising out of or in connection with these terms and conditions shall be resolved through negotiation between the parties. If a resolution cannot be reached, the dispute shall be submitted to mediation or arbitration, as agreed by the parties.
Changes to Terms and Conditions
The Seller reserves the right to update or modify these terms and conditions at any time without prior notice. The Buyer is encouraged to review these terms and conditions periodically. Continued use of the Website and purchase of Products constitutes acceptance of any changes.
Contact Information
For any questions or concerns regarding these terms and conditions, please contact us at:
Email: info@birdieonnine.com
Phone: 208-659-4307
Address: 315 E. Titanium Court, Post Falls, ID 83854
By making a purchase, the Buyer acknowledges that they have read, understood, and agreed to these terms and conditions.